What we do.
We deliver 'connected experiences' that add value throughout the customer journey and help your business grow.
Cx Commerce
Deliver friction-less commerce experience that is consistent across all channels and mediums
- UX-UI design
- Responsive Web Design (RWD)
- Progressive Web App (PWA)
- Mobile App Development
- Amazon and Facebook store integration
- Omnichannel / Unified commerce
- Web Point of Sale (POS)
Cx Engagement
Provide an individualized, dynamic and connected experience to your customers by leveraging personalization and automation
- Signup and registration emails/sms
- Order management communication (order placed, shipped, delivered)
- Marketing and promotion campaigns
- Upsell and predictive selling
- Advanced automation workflows based on triggers, behaviours, actions and rules-based logic
- Develop email as well as sms campaigns
Cx Management
Fully managed service to continuously deliver and enhance your connected commerce and engagement experiences as your agency partner.
- Your digital department / agency
- Identify and enhance site features based on customer journey and analytics
- Track and manage site and campaign performance
- Create and manage all design artifacts required to support website and marketing campaigns
- Continuously monitor and improve campaigns
- Build workflow automated for improved brand engagement and experience
Our Cx360 Process.
Our Cx360 model delivers highly connected interactions to your customers, thereby enriching their experience with your brand, no matter where you are in your customer experience maturity.
Discover
Cx Assessment
Identify customer experience opportunities and unlock new value
Strategize
Cx Roadmap
Prioritize opportunities into a solution roadmap based on Cx strategy, customer value, and organizational goals
Transform
Cx Commerce & Cx Engagement
Deliver frictionless experiences via all transactional and non-transactional interactions across all channels and mediums. Differentiate your brand by providing unique, consistent and individualized experiences leveraging Cx automation and personalization
Evolve
Cx Management
Track, monitor, and analyze customer interactions and enhance website and engagement to ensure your business keeps growing.
Our Team.
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Ecommerce Maturity Model
Build connected, frictionless experiences to drive your success and growth.
Take the Cx self assessment to identify your growth roadmap and best path to success.
Hire Us!
We believe in walking the talk. We make every attempt to optimize your engagement experience with us and ensure we provide timely response to you. So reach out to us and we will connect with you within a few hours.